Frequently Asked Questions

What is your delivery time?

7 – 14 working days
Are the stamps reinkable?
- Flash Pre-inked stamps are re-inkable and include a lifetime guarantee.
- Pre-inked stamps require no re-inking, are maintenance free and make up to 25,000 crisp imprints
- Self-Inking stamps include a self-contained pad which is replaceable or re-inkable.
What if my stamp is incorrect?

Make an imprint or copy with corrections and fax it to us at 800-935-9866. Include your name, address, phone # and date of purchase if available. A professional customer service manager will immediately implement a solution and will contact you only if further clarification is needed. If you have any questions, please call us at 800-935-9877.
What types of stamps do you carry?

Flash Pre-inked

Pre-inked

Maintenance free, requires no re-inking and makes up to 25,000 clear, crisp impressions
Superior quality imprints
Mount adjusts for lighter and darker imprints
Ideal for most applications

Self-inking

Rubber

5. What color inks are available?

Flash Pre-Inked: Black, Red, Blue, Green and Purple
Pre-ink: Black, Red, Blue, Green and Purple
Self-inking & Rubber: Black, Red, Blue, Green, Purple and Brown
Specialty inks are also available. Contact customer service nationalaccounts@schwaab.com or 800-935-9877.

6. What do I do if I have a billing inquiry or did not receive an invoice?

7. How do I place an order?

8. What is the warranty on your stamps?

Schwaab guarantees Schwaab Pre-Inked Flash Stamps and Daters against defects in workmanship and materials under normal usage, with proper care and re-inking with genuine Schwaab ink, for as long as you own your Schwaab Pre-Inked Flash Stamp or for the useful life of your Pre-Inked Flash Dater

9. Can you adjust the ink on a stamp for lighter or darker imprints?

Pre-ink stamps are adjustable; simply turn the handle in either direction to adjust the ink to the desired setting.
Watch our instructional video, How to Extend the Life of Your Schwaab Pre-Inked Stamp, for additional assistance

10. What do you adjust the date bands on a Flash Pre-Inked Dater?

To ensure a perfect impression with Flash Pre-inked Daters, the date bands may need to be adjusted so the date bands are flush with your custom message.
The date bands may need adjusting if:

The date prints clear, but the custom message doesn't: the date bands need to be lowered
The custom message prints clear, but the date doesn't: the date bands need to be raised
Watch our instructional video, How To Adjust Schwaab Pre-Inked Flash Daters, for additional assistance

11. Can I order a stamp with special artwork?

Yes, simply provide us with your artwork
Electronic: acceptable files include: CDR, AI, EPS, TIF, PSD, JPG, GIF and BMP
E-mail to: nationalaccounts@schwaab.com
Hard Copy: acceptable formats include: black & white laser print, business card or letterhead

12. Can I order a multi-color stamp?

Yes, for an additional charge, a 2 color stamp can be ordered in pre-inked only, with a maximum of 2 colors and no more than one color separation
Self-inking die-plate daters and some rubber daters can also be ordered with 2 ink colors, with the date one color and the custom copy a second color

13. How do I store my stamps?