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Exclusive Warranty
Exclusive Warranty
Your total satisfaction is important to us. If we can improve this order in any way, let us know.
Schwaab, Inc. is pleased to warrant its products* against defects in material and workmanship for a period of one year from the date of purchase. In the event of a defect, Schwaab, Inc. will repair or replace the defective product with a product identical to the original (no changes).
Schwaab, Inc. cannot honor warranty claims for any defects or damaged caused by the following:
Using a Schwaab Pre-ink stamp with an ink pad, refill ink or on chemically treated paper
Using a Schwaab Self-inking or Rubber stamp with an oil-based ink
Please check your order for accuracy and all stamps for compatibility with the material being stamped. Schwaab will repair, replace or refund the purchase price of a defective stamp, but cannot be liable for any materials on which they are stamped.
* The above warranty does not cover Rapidprint Automatic Time Stamps or Printing. Contact Customer Service at 800-935-9877 for warranty information on these products.
What to do if you have a problem
Make an imprint or copy with corrections and fax it to us at 800-935-9866. Include your name, address, phone #, invoice # and date of purchase if available. A professional customer service manager will immediately implement a solution and will contact you only if further clarification is needed. If you have any questions, please call us at 800-935-9877.
We look forward to serving you. Your satisfaction is essential to us.To improve the performance and life of your stamp, we suggest the following:
Use moderate but firm pressure
Clean the surface of the stamp periodically with a piece of Scotch brand tape
Do not store the stamp with the printing surface in direct contact with any other surface
Schwaab pre-ink mounts are adjustable. The factory setting should be correct for thousands of imprints. A partial turn in either direction will suffice for any adjustment; simply grab the base and turn the handle in the desired direction.